Please allow 24 hours for orders to be shipped and scanned by selected mail carrier. Please also bear in mind we do not ship on weekends or bank holidays.

Wrong Address

Hyphy Mud is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) Hyphy Mud is not responsible for unclaimed or refused orders.  Please contact the mail carrier with full name and tracking number.

Not Received/Stolen Orders

Hyphy Mud is not responsible for orders not received if shipping address is correct when placing order. Please contact the mail carrier with full name and tracking number.

International Shipping

Customer is responsible for taxes and laws imposed by receiving country. You are responsible to know the import regulations for your country. Failure to collect parcel from foreign postal administration is direct responsibility of the purchaser. Any returned package purchaser will be held responsible for shipping costs to and from final destination.